Susanne is the Chair of the Group and a Non-Executive Director, having held the role of Chair since 1 April 2016 and of Non-Executive Director since 29 June 2015. Susanne has extensive experience in top management positions, having worked in the consumer-facing sector for 25 years. During her executive career, Susanne managed leading brands such as SuperGroup PLC, where she served as the Chief Operating Officer. In addition to Susanne’s experience with respect to leading executive positions, Susanne also has an extensive non-executive portfolio of companies where she served as a director, and currently sits on the boards of Morrisons Plc, Hush Homewear Ltd, Tritax Big Box REIT PLC, Trent Holdings Ltd and Al-Tayer Insignia.
Susanne graduated from Studenter Eksamen, Brønderslev Gymnasium.
Nicola is the Chief Executive Officer of the Group. Nicola has over 20 years of retail experience, with over 10 years in senior leadership positions within high growth e-commerce businesses in fashion. Prior to joining MADE, Nicola was part of the Executive Board at ASOS Plc where she was responsible for Global Customer Development, covering international growth and expansion strategy and overseeing customer services. Prior to taking on the Global Customer role at ASOS, Nicola held a number of senior commercial and merchandising roles.
Nicola holds a Bachelor of Science in Geography from the University of Manchester.
Patrick joined the Group as Chief Financial Officer on 27 June 2022, having previously spent much of his career in leadership roles on the John Lewis Partnership Board, most recently as Chief Financial Officer. As part of this role, Patrick led a supply chain improvement programme and was fundamental in the restructuring of the John Lewis Partnership balance sheet. Patrick was previously a Non-Executive Director at Ocado Group Plc, where he gained valuable insight into high growth eCommerce. Patrick began his career with management consultant Bain & Company before becoming Group Finance Manager of the consumer brands business, Procter & Gamble.
Patrick holds an MBA from INSEAD and a Masters in Law from the University of Oxford.
Gwyn is a Senior Independent Non-Executive Director of the Group, having held the role since 7 May 2021. Gwyn has expertise in marketing, customer services, human resources, sustainability and strategy, which she obtained while working in senior roles at major retail brands, including Asda and Sainsbury’s. Gwyn has served on the boards of a diverse range of companies and has experience as both member and chair of remuneration committees. Gwyn’s extensive board experience and understanding of different points of view and business circumstances underpin her role as the Senior Independent Director.
Gwyn holds a BSc (Hons) in Economics and History from the University of Bradford and has completed business programs at both Stanford and Harvard Business School.
Matthew is an Independent Non-Executive Director of the Group, having held the role since 14 May 2021. Matthew has experience in finance and in consumer facing business. Matthew currently serves as chief financial officer of the Global Fashion Group and previously served as chief financial officer of MoneySuperMarket.com from 2014 to 2018. He also served as finance director of Costa Coffee from 2009 to 2014 and managing director of its business in China. Matthew previously held senior finance and commercial roles at Sodexo and J Sainsbury, including retail finance director and property director.
Matthew holds a Bachelor of Arts in History from the University of Southampton. He also completed an advanced management programme at INSEAD and is a qualified chartered accountant, having trained and qualified with Deloitte in its corporate finance practice.
Claire is an Independent Non-Executive Director of the Group, having held the role since 13 May 2022. Claire has extensive experience in the technology industry and in leadership roles at high-profile digital and consumer technology businesses, including her current role as Vice President of EMEA, at Snap Inc., where Claire has been instrumental in driving Snap Inc.'s international growth and leading its expansion in new and existing markets. Prior to joining Snap, Claire was the Director of Agency Partnerships at Facebook, helping clients understand how to reach customers using social media. She also had Director level roles at Weve, O2 Media and Telefonica, where she led the media businesses. She is a Non-Executive for the social planning app “Howabout”. She is also a Trustee for the charity Founders4Schools.
Claire holds a Bachelor of Arts degree in Politics from the University of Nottingham.
George is a Non-Executive Director of the Group, having held the role since 15 December 2011. George has extensive experience as a director of, and investor in, private and public growth technology companies and funds. He is a founder, partner and co-CEO at Level Equity Management, LLC, a private investment firm that invests in growth-stage software and internet businesses. George was previously a managing director at Insight Partners and a member of the technology investment team at Summit Partners. He is presently a director of various privately-held technology businesses and served as a director at publicly-traded Medidata Solutions from 2004 until 2019.
George holds a Bachelor of Arts degree from Stanford University.
Ning a Non-Executive Director, having held the role of Vice Chair since 1 January 2017 and of Non-Executive Director since 29 May 2015. As well as founding the Company and being its Chief Executive Officer until 31 December 2016, Ning founded Typology, a Paris-based skincare brand providing highly natural, vegan products and co-founded MYFAB, a Paris-based décor and gadget category business, where he served as the Chief Executive Officer until 2009. Ning has over a decade of experience as an e-commerce entrepreneur and has extensive experience in executive roles within this market.
Ning holds a Master of Science degree from HEC Paris.