Our commitment to great design has extended into making better business choices that minimise our impact on people and the planet.

Our commitments

For 2021, we’re focusing on four key areas where we can really make a difference. This is just the start of our journey, so keep checking back for updates.

As a furniture retailer, many of our products are crafted from wood. We’re committed to ensuring we use timber sourced from responsibly managed forests. Why? To avoid contributing to deforestation. How? By tracing our timber back to forest level and selecting well-managed routes/sources, as well as using recycled wood where possible.

2021 goal: 60% of our timber will come from more sustainable sources, which includes traceable timber, recycled timber or timber from sources certified as being responsibly managed.

2025 goal: 100% of our timber will come from more sustainable sources, which includes traceable timber, recycled timber or timber from sources certified as being responsibly managed.

Our choice of materials matters. And we’re on a mission to ensure that two of our key textiles – cotton and polyester – create less environmental impact.

2021 goal: 100% of the polyester velvet we use will be from recycled sources. As for our remaining polyester range, 15% will be from recycled sources. And when it comes to cotton, 25% will come from more sustainable sources (certified organic or recycled).

2025 goal: 100% sustainably sourced key materials.

There’s a delicate balance between protecting our products in transit to prevent damage (which creates waste) and over-packaging (which also creates waste). From listening to your feedback, you feel the same. So our plan is to eliminate all unnecessary plastic from our packaging, and ensure that what we do use is recycled and recyclable.

2021 goal: Reduce total packaging by 20%, and reduce the amount of polystyrene and plastic we use as part of our packaging by 25%.

2025 goal: 100% recycled or recyclable packaging.

Need to create space for your new MADE piece? We want to make donating your old furniture easy, so you can give it away instead of throwing it away.

2021 goal: This year in the UK and France, we launched our partnership with Geev, a giveaway platform that gives unwanted products a second life as well as a charitable donation.

2025 goal: We’re investing more in our returns operations in order to repurpose, refurbish and recycle your preloved pieces​​​​​​.